Sauna360 Expands Recall of Tylö Halmstad and Kiruna Hybrid Saunas Due to Fall Hazard; New Remedy Provided
This recall expansion involves bench seating in Sauna360's Tylö branded Halmstad and Kiruna Hybrid sauna rooms. The serial number for each room can be found on both the packaging and the sauna rooms. The Halmstad 2, 3 and 4 sauna rooms have the serial number label located beneath the upper bench on the left side, directly above the electrical contactor box. The Kiruna Hybrid 2 and 3 rooms have the serial number label applied to the right wall, located beneath the right side of the upper bench. The model number is printed in the manual. The following models and serial numbers are included in this recall:
- Agency
- CPSC
- Recall date
- Sep 17, 2026
- Status
- Active
- Company
- SFactor, of China
1. What product was recalled?
Tylö Halmstad and Kiruna Hybrid Saunas
Quantity: About 6,000 (Sauna 360 previously recalled Tylö Halmstad and Kiruna Hybrid Saunas in October 2025)
- RECALL-NUMBER
- 26783
2. Is my exact product affected?
Compare every printed identifier. A matching value can indicate that your product is included.
3. What is the hazard?
The saunas contain a bench that can collapse, posing a fall hazard to consumers. The previous recall repair was ineffective; a new repair is now being offered.
4. What should I do now?
Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports.. [object Object]. Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: recall@sauna360.com or online at https://sauna360.com/product-recall or www.sauna360.com and click "Recall" at the bottom of the page for more information.
5. Where was it sold or distributed?
See the official CPSC notice for retailer and distribution details.
6. Were injuries or illnesses reported?
Sauna360 has received 77 additional reports of the benches breaking with six injuries, including one consumer with head and neck injuries and another with a sprained ankle.
7. What remedy is available?
Consumers should stop using the saunas immediately, even if they received the 2025 recall remedy and contact Sauna360 for another free repair. Sauna360 will provide a professional installer to retrofit the benches with additional hardware and supports.. [object Object]. Sauna360 toll-free at 866-936-5962 from 8 a.m. to 5 p.m. ET Monday through Friday, email at: recall@sauna360.com or online at https://sauna360.com/product-recall or www.sauna360.com and click "Recall" at the bottom of the page for more information.
8. Is the recall active or closed?
The source status is Active. The Recall Guy's urgency label is elevated, which is a separate deterministic site label.
9. When was the information checked?
Last checked .
- updated
- updated
- updated
- created
10. Where is the official source?
The Recall Guy normalizes public source data for easier checking. Source agencies remain authoritative. Confirm identifiers and instructions at the official source.