CPSC, Philips Consumer Electronics Company Announce Recall to Repair Philips Magnavox Home Audio Theatre Systems
Only Model MX920 Philips Magnavox home audio theatre systems are being recalled. The model number is prominently displayed on both the front of the receiver cabinet and on a rear label in the upper left corner when looking at the back of the receiver. The MX920 system includes a surround sound stereo receiver, a subwoofer, a center channel speaker, two surround-sound speakers and two front (left/right) loudspeakers.
- Agency
- CPSC
- Recall date
- Oct 1, 1998
- Status
- Active
- Company
- Philips Consumer Electronics Company, of Atlanta, Ga.
1. What product was recalled?
Philips Magnavox Home Audio Theatre Systems
Quantity: 25,500
- RECALL-NUMBER
- 99001
2. Is my exact product affected?
Compare every printed identifier. A matching value can indicate that your product is included.
3. What is the hazard?
The system's speaker voice coil can overheat and lead to a speaker fire, presenting a fire hazard to consumers.
4. What should I do now?
Consumers should stop using the systems immediately and call Philips for instructions on receiving the free repair.. Consumers may call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.
5. Where was it sold or distributed?
See the official CPSC notice for retailer and distribution details.
6. Were injuries or illnesses reported?
Philips has received four reports of speaker fires, with one resulting in scorched carpeting. No injuries have been reported.
7. What remedy is available?
Consumers should stop using the systems immediately and call Philips for instructions on receiving the free repair.. Consumers may call Philips toll-free at (888) 744-5477 between 8 a.m. and 11 p.m. ET Monday through Saturday and between 9 a.m. and 6 p.m. ET Sunday. Consumers also may write to the company at Philips Consumer Electronics Company, Old Andrew Johnson Highway, P.O. Box 555, Jefferson City, TN 37760.
8. Is the recall active or closed?
The source status is Active. The Recall Guy's urgency label is urgent, which is a separate deterministic site label.
9. When was the information checked?
Last checked .
- created
10. Where is the official source?
The Recall Guy normalizes public source data for easier checking. Source agencies remain authoritative. Confirm identifiers and instructions at the official source.