Branch Recalls Ergonomic Chairs Due to Fall Hazard
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
- Agency
- CPSC
- Recall date
- Sep 3, 2026
- Status
- Active
- Company
- Bureau Office, Inc. dba Branch, of New York, New York
1. What product was recalled?
Ergonomic Chairs
Quantity: About 16,000 (In addition, about 180 were sold in Canada)
- RECALL-NUMBER
- 26735
2. Is my exact product affected?
Compare every printed identifier. A matching value can indicate that your product is included.
3. What is the hazard?
The backrests of the chairs can detach, posing a fall hazard to consumers.
4. What should I do now?
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.. [object Object]. Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
5. Where was it sold or distributed?
See the official CPSC notice for retailer and distribution details.
6. Were injuries or illnesses reported?
Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
7. What remedy is available?
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.. [object Object]. Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
8. Is the recall active or closed?
The source status is Active. The Recall Guy's urgency label is elevated, which is a separate deterministic site label.
9. When was the information checked?
Last checked .
- updated
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10. Where is the official source?
The Recall Guy normalizes public source data for easier checking. Source agencies remain authoritative. Confirm identifiers and instructions at the official source.